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Guidance Portal: Requests for Allowable Schedule Changes



As we begin the new school year, please understand that requests for allowable schedule changes cannot be honored via email or phone. Allowable schedule changes are limited to leveling down and/or dropping an extra class.  We are unable to honor requests for changes in electives, teachers, class periods, or free periods.


Requests for a level down or drop as specified above, can be made using the online Guidance Portal.  Change request must be made by Friday, September 28th.


Here is the link to the Guidance portal, we will accept requests beginning August 21st.  https://guidance.cusdonline.com/


How the portal works:

  1. Student goes to the Guidance Portal & logs in with Aeries login information

  2. Aeries FALL schedule appears with select boxes for Leveling/Dropping.

  3. The student selects the class then picks a reason (Overall Schedule too difficult. Coursework in this class is too difficult,  etc…)

  4. Email goes to the parent’s Aeries Portal email only to confirm (note: if parent never confirms the process halts)

  5. Once confirmed by parent an email goes to the teacher to conference with the student. Teacher has 2 business days to respond and conference with student.

  6. Student MUST attend classes on the original schedule and will be notified if the change is approved by their academic advisor.

Parent/Student Portal

Need help creating a Parent or Student Portal? Here are step by step instructions on how to create an account. 

Parent Portal

Student Portal

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Early Out Requests/Late Arrivals  (949) 234-5568            

Please call early in the morning to make arrangements for students leaving early.  Students must pick up their slip during a passing period to avoid classroom interruptions throughout the day! /  When students are late to school, a parent/guardian must call prior to lunch to verify the reason for arriving late.

24 Hour Absence Line        (949) 234-5592             

Please do not leave requests for early outs/late arrivals on this line.

For more information on attendance procedures, please click on the Attendance Quicklink at the top right of this webpage.


24 Hour Absence Email - School Loop (new for 2018/2019)

This email is for reporting absences only. Early Outs/Late Arrivals will not be reviewed and no reply will be provided to any questions or concerns.  This email account is for reporting absences only.  Emails will only be accepted through a Parent School Loop Account.

To utilize this method, please login to School Loop, click Loopmail, and write an email to:

"SJHHS Absence Reporting Only (will not reply)."



At San Juan Hills, we Ride for the Brand.  This means that SJHHS students:

Balance academics, activities, and social/emotional needs.

Respect and include those from all backgrounds, cultures, and perspectives.

Apply higher-level thinking skills to a broad range of college and career contexts.

Nurture relationships with their communities and positively contribute to society as a whole.

Dedicate themselves to setting and reaching meaningful goals.

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SJHHS Text-A-Tip (949) 607-8463

Contact Us...

Main Office:                                949.234.5900

Attendance – 24 hour sick line:  949.234.5592

Attendance Office:                      949.234.5568

Guidance Department:               949.234.5997

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The Constitution of the State of California requires that we provide a public education to you free of charge. Fees for field trips and excursions in connection with ...more

Non-Discrimination Statement

The Capistrano Unified School District prohibits discrimination, harassment, intimidation, and bullying in all district activities, programs, and employment based upon actual or perceived gender, gender identity, gender expression, race, ethnicity, color, religion, ancestry, nationality, national origin, ethnic group identification, sex, sexual orientation, marital or parental status, pregnancy, age, physical or mental disability or on the basis of a person’s association with a person or group with one or more of these actual or perceived characteristics. Reference: AR 1312.3, BP 1312.3 and BP 5183.

Rich Montgomery, Executive Director, Human Resource Services/Compliance
33122 Valle Road, San Juan Capistrano, CA 92675
(949) 234-9200

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